Mental Toughness is important and valuable for everyone in organisations at two levels.

Firstly, it explains why people and organisations behave the way they do. Personality can be defined as an individual’s characteristic pattern of thinking, feeling, and acting. Most psychometrics focus on the acting element which is behaviour

Mental Toughness focuses what is in the mind of the individual to explain the way why they behave the way they do in other words the thinking element of personality.  there is an obvious link between mindset and behaviour and feeling (wellbeing).

You could describe mindset as both the pre-cursor to behaviour and the explanation for much behaviour.

Secondly, Research and case studies from around the world show that Mental Toughness is a major factor in most of the important outcomes for individuals and organisations:

  • Performance – explaining up to 25% of the variation in performance in individuals. MT people deliver more, work more purposefully, show greater commitment to purpose and are more competitive. This translates into better output, delivery on time and on target and better attendance.
  • Wellbeing – more contented. MT people show better stress management, better attendance, are less likely to develop mental health issues, sleep better and are less prone to bullying. They can take stressors in their stride.
  • Positive Behaviour – more engaged. MT people are more positive, more “can do”, respond positively to change and adversity, how better attendance, contribute to a positive culture and are more likely to accept responsibility and to volunteer for new task and activities.
  • Openness to Learning – More aspirational. MT people are more ambitious, prepared to manage more risk – seeing opportunity for learning everywhere, setting high standards and manage transition – crucially important in the 21st

These translate into real and tangible benefits for  organisations and individuals.

All can be developed through targeted coaching, training and development 

MTQ48 is a really valuable tool. It certainly makes you think about your performance and positive behaviour – and what you can do about both. We liked the report structure which equipped the manager/coach and the individual with relevant information and practical development suggestions.

Liz Chandler

Director for Corporate Development, Merseytravel

I have found the information really useful and I’m sure it will help me to gain a greater insight into my own mental toughness and give me the tools to improve on areas where development is required.

Jean Fenn

Sandwell MBC

Mental Toughness Questionnaire

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