THE STUDY, TO EVIDENCE THE IMPACT OF A COACHING DEVELOPMENT PROGRAMME, WAS CARRIED OUT BY LYNNE GRAHAM, THE EXECUTIVE DIRECTOR RESPONSIBLE FOR THE HR AND TALENT AND DEVELOPMENT FUNCTIONS OF YODEL, AN INDEPENDENTLY OWNED UK PARCEL DELIVERY COMPANY

AQR, CEO Doug Strycharczyk commented

This is a really important case study showing how change can be assessed using the Mental Toughness framework and the MTQ measure. Both Lynne Graham and Yodel earn congratulations for a bold and thoughtful piece of work.

View article published in HR Director here

View full case study here

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